Published by ChinaMNC · Kalaqin

Chifeng Opens Reporting Channels for Consumer Goods Trade-In Program: What Foreign Founders Need to Know

Chifeng City has published complaint and reporting channels for its consumer goods trade-in program, covering subsidies for autos, appliances, 3C products, e-bikes, and more. Foreign founders operating in China should understand the scope and compliance requirements.

Chifeng Publishes Reporting Channels for Consumer Goods Trade-In Program

On April 24, 2025, the Chifeng Municipal Development and Reform Commission released a public notice detailing complaint and reporting channels for the consumer goods trade-in program. The initiative aims to regulate the program, strengthen oversight of violations, safeguard fiscal funds, and ensure that preferential policies reach the public directly. For foreign founders registering or operating a company in China, this notice provides insight into local compliance expectations and the channels available to report irregularities.

Scope of Accepted Reports

The reporting channels cover issues and market-disturbing activities in the application, review, and disbursement of subsidies for trade-in activities across several sectors:

• Commerce: Automobiles, home appliances, home decoration and kitchen/bath products, 3C digital products, and electric bicycles.
• Transportation: Old operating trucks, new energy buses, and power batteries.
• Agriculture and animal husbandry: Agricultural and animal husbandry machinery.
• Civil affairs: Home-based elderly-friendly renovations.
• Market regulation: Substandard goods, price fraud, and other acts that disrupt market order or infringe consumer rights; also, fraudulent subsidy claims and similar violations.

Reporting Channels by Sector

Each sector has designated phone numbers, email addresses, and physical locations for in-person visits. The reporting hours are 9:00–12:00 and 14:30–17:30 on weekdays.

• Commerce: Phone 0476-8820115; email [email protected]; visit: Room C620, Party and Government Complex, Chifeng Municipal People's Government.
• Transportation: Phone 0476-5890610; email [email protected]; visit: Room 413, Chifeng Transport Bureau, 10 Daming Street, Songshan District.
• Agriculture and animal husbandry: Phone 0476-5869867; email [email protected]; visit: Room 507, Agricultural and Animal Husbandry Mechanization Management Section, Chifeng Agriculture and Animal Husbandry Bureau, 7 Quanning Street, Songshan District.
• Civil affairs: Phone 0476-8333372; email [email protected]; visit: Room D710, Party and Government Complex, Yulong Street.
• Market regulation (substandard goods, price fraud): Dial 12315 (Municipal Market Regulation Bureau).
• Market regulation (fraudulent subsidies): Phone 0476-8331166; email [email protected]; visit: Criminal Investigation Detachment, Chifeng Public Security Bureau, 66 Yulong Street, Songshan District.

How to Submit a Report

Reports can be made by phone, letter, or in-person visit. The notice requires that reports include specific leads and relevant evidence. It encourages real-name reporting with contact details to facilitate follow-up and feedback. Reporters must comply with laws and regulations, reflect issues objectively and truthfully, and be responsible for the authenticity of the materials provided. Fabricating or distorting facts, or inciting, organizing, coercing, or inducing others to report, is prohibited. Those who fabricate facts or make false accusations causing adverse consequences will be held accountable according to law; suspected crimes will be transferred to judicial authorities.

Implications for Foreign Founders

Foreign founders operating in Chifeng or participating in the trade-in program should note the following:

• Compliance: Ensure that subsidy applications and claims are accurate and supported by evidence. The program covers a wide range of consumer goods and industrial equipment, so businesses in retail, transportation, agriculture, or elderly care may be affected.
• Reporting violations: If you encounter unfair market practices or suspect fraudulent subsidy claims, you can use the channels above. Providing specific leads and evidence will help authorities process your report.
• Record-keeping: Maintain thorough documentation of transactions and subsidy applications to demonstrate compliance if questioned.
• Local contacts: Save the relevant phone numbers and email addresses for quick reference.

The notice also calls on all participating merchants to abide by laws and regulations, uphold honest business practices, strictly follow program rules, and jointly advance the implementation of the trade-in policy to benefit both the public and enterprises. Foreign founders should ensure their local teams are aware of these expectations.

This summary is based on information published by the relevant Chinese government website and is general information, not legal or tax advice.